One platform for modern UK guard companies.
Patrovix is a multi-tenant platform: your organisation’s data is kept separate and every request is checked against it, and scheduling, compliance, field operations, and client reporting share one data model.
Guard management and onboarding.
Every guard has a digital profile: personal and employment details, SIA licence, pay rate, next of kin, emergency contacts, and compliance status. Guards onboard themselves — uploading documents and employment history — and it all flows into the BS7858 vetting queue.
BS7858 compliance and SIA vetting.
The full BS7858:2019 screening standard as a digital workflow. Identity, DBS, right to work, employment history, address history, references, driving details, equal opportunities, WTR opt-out, and declarations are each tracked as pending, in progress, verified, or failed. BS7858 progress is tracked per section for every officer, and overall status is calculated automatically. Officers with an invalid SIA licence can’t be rostered.
SIA licences are checked against the SIA’s public Register of Licence Holders when rostering, hourly, and before each shift. Licence name, role, sector, status, and expiry date are stored, and every check is logged in the audit trail.
Talk to us about complianceOfficer safety and lone working.
Officers raise a panic alarm by holding the button in the app, or by texting PANIC, SOS, or HELP to your company’s number. The alarm re-alerts every 60 seconds by default and moves up a tier after 3 unanswered alerts, by push, in-app, email, and SMS, until a person acknowledges it. Missed check calls escalate through the same tiers, and the client is emailed.
Officer safety is on every plan and never switches off, even if a payment fails.
See how escalation worksScheduling, rota, and open shifts.
Build and publish rotas, assign guards to sites and shifts, set shift task requirements, and manage open-shift cover. When staff are unavailable, eligible guards apply for open shifts from their portal. On the Command plan, demand forecasting averages the demand you record for each day of the week.
Time and attendance
Officers clock in and out from the mobile app, with GPS captured at clock-in, or by SMS without mobile data. Working Time checks warn on every plan; Professional turns them into hard blocks. Timesheets are generated from shift data and move through a configurable approval workflow before payroll export.
| Guard | Mon | Tue | Wed | Thu | Fri |
|---|---|---|---|---|---|
| D. Okafor | 06–14 | 06–14 | — | 22–06 | 22–06 |
| S. Patel | 22–06 | — | 14–22 | 14–22 | — |
| A. Kowalski | 14–22 | 14–22 | 22–06 | — | 06–14 |
| Open shift | — | 22–06 | — | 06–14 | — |
Mobile app for officers.
A native iOS and Android app, plus a web portal. It works offline and records the real time of each tap, so a clock-in made without signal isn’t marked late when it syncs. Officers without mobile data can clock in and out by text.
Operations: tours, incidents, and command.
Live visibility and reporting across every site, without being physically present.
Guard tours and patrol
Patrol routes with NFC and QR checkpoints, live tour progress, missed-checkpoint alerts, and timestamped patrol reports.
Incident reporting
Incidents raised on mobile with photos, location, and type, routed to the supervisor and tracked from open to resolved.
Command Bridge
A live shift board with late and no-show detection, an alert centre, a welfare panel, and a safety sheet. Advanced (Professional plan) adds the guard map and patrol and incident feeds.
Site risk scoring
A score per site from the last 30 days of incidents: count, severity, critical incidents, and trend. Command plan.
Asset management
Track radios, keys, PPE, and uniforms issued to guards, with digital handover sign-off.
Document store
Site instructions, SOPs, risk assessments, policies, and guard documents, organised by category and tag, with access rules.
Client portal and reporting.
Your clients get a branded portal showing what is happening on their sites as it happens: shift status, incident logs, guard tour reports, and monthly activity summaries. No more preparing and emailing update reports by hand.
- Your clients see your company’s name and logo, not ours
- Live shift status and on-site confirmation
- Incident reports with full detail and status
- Client timesheet approvals
- Invoices with PDF and VAT, and overdue reminders
- Guard tour compliance reports
- Downloadable monthly activity summaries
The client portal and invoicing are on the Professional plan. Automatic client emails on no-shows, late clock-ins, and missed check calls are on every plan.
Talk to us about client reportingSubcontractor portal
Subcontractors get their own filtered workspace — their assigned sites, guards, schedules, and reports only. No access to your wider operation.
Help shape the product.
Founding places are open: 15 organisations, 40% off the plan price for 24 months, hands-on onboarding, and a direct line to the product team.